Quality & Brand SOP Audits
Mystery shopper evaluations, hygiene inspections, and store governance reports.
Compliance Checkpoints for Cafe & Quick Service
Field audit parameters evaluated on mobile inspection apps across all branches:
1
Refrigeration and perishables temperature log adherence
2
Staff uniform, grooming, hairnet and personal hygiene standards
3
Beverage and recipe consistency testing against brand SOPs
4
Point-of-Sale billing accuracy and customer checkout velocity
5
Store cleanliness, sanitization records and pest control certification
Completed Inspections
Total Audits: 3
A+
94%
FC Road Outlet
• 15 Oct 2026
Audited by Rajesh Kulkarni (Quality Lead)
"Outstanding standard. 100% staff grooming and checklist adherence verified."
A
86%
Bandra West Flagship Outlet
• 18 Oct 2026
Audited by Kiran Patel (Area Manager)
"Good operational flow. Minor documentation update requested on equipment log."
B
74%
Hitec City Express Outlet
• 22 Oct 2026
Audited by Rajesh Kulkarni (Quality Lead)
"Needs improvement in peak-hour queue and hygiene SOP. Retraining scheduled."
Remediation Required